Yuk.  I spent some time on the Documentum site today to have a look as eRoom and some other products.  What a mess.  I ran into missing pages (linked to from the front page), downloads that didn't work, and a requirement to keep signing in (or reregistering) everytime I went to a new are of the site.  If this is enterprise class content management and collaboration (translated:  the big $$ systems) as demonstrated by the company that has developed the tools, then count me out.  What a mess.

It's clear to me, as someone that has experience interacting with "enterprise class" CMS', that the site is run by technologists and not by the marketing team.  I suspect (translate:  know) that the marketing team can't directly edit functionality on the site, otherwise these confusing glitches would have been cleaned up.  The user interface for doing this is too complex for a non-technical user to operate.  Why do companies punish themselves this way (both financially by buying expensive systems like this and in terms of lost revenue growth through lost sales due to Website glitches)? [John Robb's Weblog]

Now, even of this only solves 1/60th of my problems, it's still something and I'd better think about something smart to post in order to get some flow going and a few more clicks.

Hmmm... I could insult somebody... I could come out with some new weird standard... I could trash some technology or bigCo...

Or, better, I could start planning about sharing some more about what we are doing. Matt is spending the week here in Italy working with Simone. I do think that we're going to have some pretty cool new stuff really soon. Stay tuned.